Job Category: Administrative & Support
Job Type: Full Time Remote
Job Location: Jackson - MS
Job Brief
We’re seeking a friendly and proactive Customer Support Representative to handle service inquiries, schedule appointments, and provide real-time support to clients. You’ll be the voice of Southpark Contractors, ensuring every customer interaction is smooth and professional.
Key Responsibilities
- Manage inbound service calls and emails
- Schedule technician visits and coordinate dispatch
- Follow up with clients to ensure satisfaction
- Answer product or service questions and resolve concerns
- Maintain accurate customer records and appointment logs
Benefits
- $18–$22/hr based on experience
- Hybrid/remote options with flexible scheduling
- Health, dental, and vision plans
- Supportive work culture with growth opportunities
- Paid training and advancement paths
Ready to Apply?
Email your resume and cover letter to careers@southparkcontractors.com, or fill out our online application form.